ZESA

VISION
Our vision is to be among the leading and most dynamic electricity, engineering and telecommunications services providers

MISSION STATEMENT
We are committed to the provision of quality electricity, engineering and telecommunication services to customers throughout Zimbabwe and the region, at competitive prices whilst creating value for our stakeholders

This means that the Group is committed to meet or exceed the expectations of the customers and stakeholders by:

• •     Delivering prompt and efficient customer services
  •     Developing and managing resources vital to our success and pursuit of excellence in providing the services deserving to our customers and community.
  •     Developing our employees and providing them with incentives
  •     Providing affordable, safe, and reliable electricity, engineering and telecommunication services.
  •     Undertaking our business in an environmentally responsible manner and.
  •     Being the preferred employer in the country and the region

ETHICS
Our ethics include:

• •     Honesty
  •     Integrity
  •     Transparency
  •     Accountability

VALUES
In order to attain our vision and mission our core values are:

• •     Team work
  •     Innovation
  •     Conducive work environment
  •     Sustained improvement of life for employees
  •     Sustainable creation of shareholder value
  •     Social responsibility
  •     Continuous skills development
  •     Productivity
  •     Customer delight
  •     Professionalism
  •     Commitment to work
  •     Enthusiasm